Australia and New Zealand’s most extensive food and retail supply chain logistics network.
An essential part of Woolworths Group, we serve 4.5 million customers every day. We make sure that your products reach customers everywhere – from the largest cities to the smallest towns.
Primary Connect+ offers end-to-end solutions to partners large and small.
Primary Connect+ collects from farms, factories, warehouses and ports, getting your products onto shelves within Woolworths Group and beyond. We give you direct access to our extensive network and experience.
Explore our state-of-the-art Moorebank National Distribution Centre.
The Moorebank Distribution Centres represent our largest investment yet. These state-of-the-art facilities enable faster restocking, greater product availability, increased order accuracy and a 35% reduction in emissions.
We connect communities with products they need and love.
Ever wondered who keeps the shelves stocked and goods flowing for millions of Australians and New Zealanders? That’s us, Primary Connect. We’re the beating heart of Woolworths Group’s supply chain, connecting communities with the products they need and love.
Our extensive transport and warehouse network moves 30 million cartons a week. We’re on the cutting edge of automation and technology, recently opening our Moorebank NDC, Moorebank RDC and Auburn Automated CFC, which are delivering even greater efficiency and service.
Above all, we’re a people business. Our incredible team of logistics experts is over 11,000 members strong. Looking after their wellbeing, while creating an inclusive and thriving environment, is our top priority.
Our commercial arm, Primary Connect+, extends our trusted supply chain expertise to over 1,300 external customers. For more information, see About Primary Connect+.
We’re constantly striving to be a safer, more cost-efficient supply chain, so that we can unlock greater value for our partners. It’s about building a better tomorrow, one carton at a time.
At Primary Connect, we understand that one size does not fit all. That’s why we work with our partners to find transport solutions that fit their needs and cost objectives. Our road transport, direct rail network and coastal shipping offerings are constantly improving to stay ahead of network changes. We minimise turnaround times, and when transport services are scarce, we have the scale to find solutions.
Network changes are a constant, which is why we keep an eye on any events that may impact your business and plan ahead to minimise disruption. Our product storage capacity brings efficiencies throughout your entire supply chain process. By optimising delivery loads and storing products at competitive rates, we will simplify your workload and improve replenishment times.
We import more than 100,000 Twenty-Foot Equivalent Units (TEUs) a year from major ports and inland hubs. Our team navigate the complexities of international supply chains and logistics for you. This includes permits, customs classifications and quarantine legislation. With multiple service and route options, we have contract relationships with all major ocean carriers, providing multiple services and routes.
Our team has been delivering value to fruit and veg supplier partners since 2003. It requires great partnerships with transport providers and an understanding that one size does not fit all. Quick handovers, optimum temperature controlled environments and minimal handling allow us to deliver fresher food faster.
We have refined our cold chain management processes and systems over decades. They meet and exceed industry standards, ensuring all sensitive products are delivered fresh and food-safe. By reducing unnecessary steps and optimising deliveries, we can support you to supply quality products faster and more efficiently every time.
We have decades of experience delivering within the Woolworths network and beyond. Every part of our business is tuned to gain efficiencies in your supply chain. We find transport services that are right for you, while optimising loads with high-productivity equipment. We provide options for less than truckload deliveries and work to minimise distribution centre turnaround times.
We are Australia’s largest drinks and liquor supply chain. From boutique to global brands, we provide customised solutions to transport finished product, raw materials and packaging. Leverage our experience and network to deliver the materials your business needs or direct to your customers. Accessing our services is simple, with transport hubs across major wine growing regions and capital cities.
Primary Connect+ Australian Fuel Levy effective August 2025:
Local
Linehaul
Rail
8.16%
22.65%
12.79%
Primary Connect+ Australian Fuel Levy — previous month:
Local
Linehaul
Rail
6.94%
17.56%
11.31%
Note: The Primary Connect+ Road fuel levy is based on average Caltex Terminal Gate Fuel Price, Banksmeadow, Sydney Low Sulphur Diesel Fuel for the period 15th - 14th of the month prior.